Privacy Policy

ContraDatum (“ContraDatum,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using the ContraDatum platform, website, and related services.

This Privacy Policy explains what information we collect, how we use it, how it may be shared with service providers, and the choices available to you.

By using ContraDatum, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to ContraDatum, including:

• Name
• Email address
• Business name
• Business address
• Phone number
• Company logo
• Customer information entered by you
• Project and estimate information
• Materials, labor, equipment, subcontractor, fuel, mileage, and other project cost information
• Scheduling information
• Business pricing settings, labor rates, margins, and related preferences
• Communications you send to ContraDatum support

When you use ContraDatum to manage your customers or projects, you are responsible for ensuring that you have the appropriate right or authorization to enter and use that information.

2. Account and Authentication Information

ContraDatum uses third-party infrastructure providers, including Supabase, to provide authentication, account access, database services, and application infrastructure.

Information associated with account access may include:

• Email address
• User account identifier
• Account status
• Subscription or access plan
• Login and authentication information
• Account creation and activity timestamps

Passwords are handled through the authentication provider and are not intended to be stored by ContraDatum in readable form.

3. Payment Information

ContraDatum may use Stripe to process subscription payments and related billing transactions.

ContraDatum does not directly store full payment card numbers or sensitive card authentication data. Payment information is submitted to and processed by Stripe according to Stripe’s own privacy and security practices.

We may receive limited transaction-related information from Stripe, such as customer identifier, subscription status, payment status, product or plan information, transaction identifiers, and subscription start or expiration information.

This information may be used to determine whether your ContraDatum account should have active access.

4. Google Account Integration

ContraDatum may allow you to connect a Google account in order to enable optional features, including adding scheduled projects to Google Calendar, updating calendar events when project schedules change, and sending customer schedule notifications through your connected Gmail account.

When you choose to connect your Google account, ContraDatum may request authorization for specific Google services required to provide these features.

Depending on the permissions granted, ContraDatum may process your Google email address, Google authorization tokens, calendar event information created or updated by ContraDatum, and permission to send email through your connected Google account.

ContraDatum does not use Google account information for advertising or unrelated purposes.

You may disconnect your Google account from ContraDatum at any time through the application settings or by revoking access through your Google account settings.

5. How We Use Information

• Create and maintain user accounts
• Authenticate users
• Provide access to the ContraDatum application
• Create and manage estimates
• Store customer and project information
• Generate reports and estimate documents
• Calculate costs, pricing, profit, and margins
• Schedule approved projects
• Synchronize project schedules with Google Calendar
• Send customer scheduling notifications
• Manage subscriptions and account access
• Provide technical support
• Maintain and improve application functionality
• Detect errors, abuse, or security issues
• Comply with legal obligations
• Protect the rights, security, and integrity of ContraDatum and its users

6. Customer Data Entered by Users

ContraDatum users may enter information about their own customers, projects, and business operations. This information remains associated with the ContraDatum account that entered it.

ContraDatum does not claim ownership of a user’s customer lists, estimate information, project information, or other business content entered into the application.

Users are responsible for the accuracy and lawful use of information they enter into ContraDatum.

7. Service Providers

Supabase — Used for application infrastructure, authentication, databases, backend functions, and related services.

Stripe — Used for payment processing, subscription management, and billing.

Google — Used for optional Google Calendar integration and Gmail sending functionality when authorized by the user.

Other infrastructure, hosting, analytics, email, or operational service providers may be added as ContraDatum develops. These providers process information according to their own privacy policies and contractual obligations.

8. Data Sharing

ContraDatum does not sell users’ personal information.

We may share information only when reasonably necessary to operate the service, work with service providers, process payments, provide integrations specifically requested by the user, comply with applicable law or valid legal requests, prevent fraud or security threats, protect rights or safety, or support a merger, acquisition, financing, sale, or transfer of the business or service.

9. Data Security

ContraDatum uses reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

• User authentication
• Password security controls
• Database access controls
• Row-level security
• Protected backend functions
• Encrypted HTTPS communications
• Restricted access to third-party integration credentials
• Account access controls based on subscription or account status
• Database backups and infrastructure security provided by service providers

No internet-based system can guarantee absolute security.

10. Data Retention

ContraDatum may retain account and application information for as long as reasonably necessary to provide the service, maintain account history, resolve disputes, meet legal or accounting obligations, protect against fraud or abuse, and enforce agreements. Some information may remain in system backups for a limited period after deletion.

11. Account Suspension and Termination

ContraDatum may suspend account access without immediately deleting account information. A suspended account may retain its stored customers, estimates, projects, and related information so that access can be restored if the account is reactivated.

If an account is permanently deleted, certain information may still be retained when necessary for legal, security, accounting, fraud-prevention, or backup purposes.

12. Your Choices and Rights

Depending on applicable law and your location, you may have rights concerning your personal information, including the ability to request access, correction, deletion, information about how your data is used, and disconnection of third-party integrations.

Requests may be sent to support@contradatum.com. We may need to verify your identity before fulfilling certain requests.

13. Cookies and Similar Technologies

ContraDatum may use cookies, browser storage, session storage, or similar technologies necessary for authentication, maintaining user sessions, language preferences, application preferences, security, and application functionality.

ContraDatum may add analytics or performance tools in the future. If those technologies materially change how user information is collected or used, this Privacy Policy may be updated accordingly.

14. Children’s Privacy

ContraDatum is intended for businesses and adult users. ContraDatum is not designed for children under 13, and we do not knowingly collect personal information from children under 13.

15. International Users

ContraDatum is primarily intended for users in the United States. Information may be processed or stored in locations where ContraDatum or its service providers operate.

16. Changes to This Privacy Policy

ContraDatum may update this Privacy Policy from time to time. When material changes are made, the updated version will be posted on the ContraDatum website with a revised effective date.

17. Contact Us

ContraDatum
Email: support@contradatum.com
Website: https://contradatum.com